Frequently Asked Questions
Everything you need to know about Embryolisse skincare, shipping, and returns.
What is the shelf life of Embryolisse products?
Most Embryolisse products have a shelf life of 3 years unopened. Once opened, please refer to the Period After Opening (PAO) symbol on the packaging, which typically indicates 6 to 12 months for optimal efficacy.
Are Embryolisse products suitable for sensitive skin?
Yes, our formulations are developed under dermatological supervision and are specifically designed to be gentle, minimalist, and highly tolerated by all skin types, including sensitive and reactive skin.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. For hygiene reasons, we cannot accept returns on products that have been opened or tested.
Is Embryolisse a cruelty-free brand?
Embryolisse does not conduct any animal testing on its finished products or ingredients, and we comply with all European regulations regarding the prohibition of animal testing in the cosmetic industry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.